stockfetcher 980 posts msg #116486 |
11/5/2013 2:37:52 PM
Hi,
We are removing support for the flash and gif charts at this time. The new html5 charts (default now for all users) offer a better charting solution and feature set.
Let us know if you have any questions.
Best Regards,
StockFetcher.com Support
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SAFeTRADE 643 posts msg #116488 - Ignore SAFeTRADE |
11/5/2013 2:51:57 PM
Why wasn't I consulted in that decision? More has changed then that. THings worked fine early this morning.
I have not changed anything on my end. All this stuff is from your end.
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SAFeTRADE 643 posts msg #116489 - Ignore SAFeTRADE modified |
11/5/2013 3:07:57 PM
What is wrong with this image?
![](http://imageshack.us/a/img405/7169/8x6g.png) Uploaded with ImageShack.us
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stockfetcher 980 posts msg #116491 |
11/5/2013 3:27:52 PM
Hi,
Thank you for the additional details. This issue should now be resolved.
Let us know if you run into any other issues.
Best Regards,
StockFetcher Support
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alf44 2,025 posts msg #116493 - Ignore alf44 modified |
11/5/2013 5:02:04 PM
... there is NO "interactive" capability with the "NEW" charts !
At least, NOT with my charts !
Not kewl ! IMO
.
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stockfetcher 980 posts msg #116494 |
11/5/2013 5:21:27 PM
Hi,
You mentioned you're currently running IE8. Would it be possible to try Chrome ? Or upgrade to IE9? The new charts are interactive for browsers that support HTML5.
Thanks,
StockFetcher Support
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scott111552 173 posts msg #116495 - Ignore scott111552 |
11/5/2013 5:33:14 PM
I use Chrome....still getting the odd charts....
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stockfetcher 980 posts msg #116496 |
11/5/2013 5:37:31 PM
If possible can you provide more details concerning how the charts are odd? If you can email a screen-capture to support@stockfetcher.com, that would help us further troubleshoot any issues.
Thanks!
StockFetcher Support
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shillllihs 6,044 posts msg #116497 - Ignore shillllihs |
11/5/2013 5:40:06 PM
Just the man trying to keep us down.
My old charts were more clear to me by being more vague Can i go back to them?
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stockfetcher 980 posts msg #116498 |
11/5/2013 5:45:43 PM
Hi,
What about the older charts were more clear and/or what is not clear with the these? We'll do our best to improve the chart rendering. Feel free to send us a snapshots to support@stockfetcher.com.
Thanks,
StockFetcher.com Support
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